In 2023, Crossroads Rhode Island engaged OrgCode Consulting, a leader in homeless system transformation, to help us complete a five-year strategic planning process. As part of the engagement, OrgCode analyzed Crossroads’ service data and demographics and conducted focus groups, interviews and collaborative in-person group discussions with our Board of Directors, 40+ staff members, 70+ people that use our services and almost 20 community stakeholders.
As a result of those thought-provoking discussions about how best to serve those experiencing homelessness in Rhode Island, we refined our mission, vision and core values as follows:
Our Vision:
The vision of Crossroads Rhode Island is to ensure that every Rhode Islander has a safe and affordable place to call home.
Our Mission:
The mission of Crossroads Rhode Island is to help those experiencing homelessness secure stable homes.
Our Values:
Safety · Respect · Effectiveness
Safety:
Promoting a trauma-informed culture, free from physical and emotional harm that fosters empowerment, healing and belonging.
Respect:
Understanding the intrinsic worth and dignity of every person.
Effectiveness:
Delivering services and managing the organization with equity, efficiency, innovation and accountability.
View Our Five Year Strategic Plan
Our strategic planning process also elevated five strategic themes for Crossroads to focus on over the next five years and a set of guiding principles about how we deliver our services. To learn more about our new Five Year Strategic Plan click here.